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Terms & Conditions

Customer satisfaction matters to us. If your item was damaged in transit, Fontecchio's Food Products LLC has a 100% refund/replacement guarantee. We offer refunds or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

To start the refund/replacement process contact us by email at refund@fontecchiosfoods.com. Please include your information and details of the damage.

TERMS AND CONDITIONS
• You must notify Fontecchio’s Food of product damage within 30 days of purchase.
• Please attach a photo of proof of damage
• To complete your return/refund, we require a receipt or proof of purchase

REFUND METHOD
Returned items not exchanged for another item will be credited back to the original method of payment within 7 business days.